Prepare smarter for your Class 12 Business Studies exam with our Directing Chapter Mock Test. This comprehensive online test offers a mix of multiple-choice questions, assertion–reason items, and case-based problems covering all major topics of Directing—meaning, importance, elements, motivation theories, leadership styles, and communication barriers.
Designed as per the latest CBSE pattern, this mock test helps students evaluate their understanding, identify weak areas, and build confidence for board exams. Start practicing now for effective and result-oriented BST revision.

1. Which of the following is a disadvantage of informal communication?

 
 
 
 

2. ‘Premature evaluation’ is a ______ barrier to effective communication.

 
 
 
 

3. ___________ is the process of exchanging information and understanding between two or more persons.

 
 
 
 

4. Darshit has been working with PQR Ltd. for past five years. The company recently offered him car allowance. Identify the kind of financial incentive offered by PQR Ltd. to Darshit.

 
 
 
 

5. Which of the following statements is incorrect?

 
 
 
 

6. Which of the following is not a measure to overcome communication barriers?

 
 
 
 

7. Which of the following is not a feature of motivation?

 
 
 
 

8. Arun who is the departmental head of his organisation decides to improve the performance of his department. He decides to give some financial and non-financial incentives to his subordinates. He knows these incentives will satisfy their needs. Therefore, they will be stimulated to take actions from their side.Identify the element of directing highlighted here.

 
 
 
 

9. ‘Faulty translations may transfer wrong messages’ is an example of:

 
 
 
 

10. ______ is a non-financial incentive.

 
 
 
 

11. Match the various incentives in Column I with their respective statements in Column II and choose the correct alternative:

Column I Column II
A. Job Enrichment

B. Organisational Climate

C.Employee Empowerment

 (i) Higher autonomy to subordinates

(ii) Greater variety in work content

(iii) Consideration to employees, reward orientation, risk taking, individual autonomy etc.
 
 
 
 

12. Identify the type of communication depicted in the picture given below.

 
 
 
 

13. ‘Encouraging staff to be a part of the decision-making’ is a feature of ___________ style of leadership.

 
 
 
 

14. Which of the following is not a feature of leadership?

 
 
 
 

15. ‘Faulty translations may transfer wrong messages’ is an example of:

 
 
 
 

16. Identify the non-financial incentive given to an employee of an organisation being highlighted in the picture given below.

 
 
 
 

17. Ayasha Ltd. assured their employees that in spite of the recession, no worker will be retrenched from their jobs. The type of incentive offered to the employees is:

 
 
 
 

18. Which of the following is not an element of directing?

 
 
 
 

19. Formal communication may take place between:

 
 
 
 

20. Which of the following is not a feature of motivation?

 
 
 
 

21. ______ refers to a process of influencing other people to work willingly for group objectives.

 
 
 
 

22. Observe the picture given below and identify the barrier to communication highlighted in it.

 
 
 
 

23. Under which style of leadership there is no delegation of authority?

 
 
 
 

24. Which one of these is an advantage of formal communication?

 
 
 
 

25. Which one of these is a style of leadership?

 
 
 
 

26. ___________ is a non-financial incentive.

 
 
 
 

27. Which of the following is an example of financial incentive?

 
 
 
 

28. Divesh and Hitesh are working in same organisation but in different departments. One day at lunch time, Divesh came to Hitesh and informed him that many people are going to be retrenched soon from the organisation due to computerisation. Which type of communication is this?

 
 
 
 

29. Premature evaluation’ is a ___________ barrier to effective communication.

 
 
 
 

30. ___________ refers to a process of influencing other people to work willingly for group objectives.

 
 
 
 

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