Mock Test - Controlling

Prepare for your Class 12 Business Studies exams with our free Controlling Chapter mock test. This online practice test covers all key concepts from CBSE BST Chapter 8, including steps of the controlling process, importance of control, relationship between planning and controlling, and common MCQs. Boost your exam confidence with instant results, detailed explanations, and chapter-wise performance analysis.

1. Controlling function brings the management cycle back to the:

Organising function

Directing function

Planning function

Staffing function

2. Deviations are said to be positive in nature when:

Planned performance is more than the actual performance

Actual performance is more than the actual performance

Both planned and actual performances are same

None of these

3. The picture given below depicts the essence of one of the functions of management. Identify this function of management.

Planning

Coordination

Directing

Controlling

4. Match the various terms of controlling in Column I with their respective statements in Column II and choose the correct alternative:

Column I

Column II

A. Critical Point Control

B. Management by Exception

C.Setting Performance Standards

(i) Only significant deviations beyond permissible limits should be focussed on

(ii) Quantitative and Qualitative terms

(iii) Key Result Areas (KRAS)

A – (iii), B – (i), C – (ii)

A – (i), B – (iii), C – (ii)

A – (iii), B – (ii), C – (i)

A – (i), B – (ii), C – (iii)

5. Which of the following qualities the standard should have?

Achievable

Measurable

Flexible

All of these

6. Om Prakash has set up a small business unit for the manufacturing of detergent. In order to market the detergent in local residential areas, he has appointed a team of ten salesmen. Each salesman is expected to sell at least 200 units of the detergent packets within aweek’s time. Identify the point of importance of controlling being highlighted in the above case.

It helps in judging accuracy of standards

It ensures efficient use of resources.

It helps in improving employee motivation

It facilitates co-ordination in action.

7. Reducing the workers absenteeism in a factory by 20% is an example of:

Quantitative standard

Qualitative standard

Deviation

None of these

8. When the deviations between the actual performance and the planned performance are within the limits:

A limited corrective action is required

No corrective action is required

A major corrective action is required

None of these

9. Which concept in the process of controlling focus on key result areas?

Corrective measure

Measurement of actual performance

Critical point control

Management by exception

10. ___________ is the first step in the process of controlling.

Measurement of actual performance

Setting performance standards

Analysing deviations

Taking corrective action

11. Which of the following is a limitation of controlling?

Judging accuracy of standards

Little control on external factors

Both (a) and (b)

Neither (a) and (b)

12. Under which step of controlling process certain pieces are checked at random for quality as sample checking.

Measurement of actual performance

Comparing actual performance with standards

Analysing Deviations

Taking corrective action.

13. Cost at ` 100 per unit is an example of __________ standard.

Quantitative

Qualitative

Either (a) or (b)

Neither (a) nor (b)

14. Remedial actions taken to prevent deviation in future is called

Measurement of actual performance

Taking corrective action

Analysing deviation

Setting performance standards

15. Strike is which type of cause of deviation?

Uncertain conditions

Human cause

Various hindrances

Defective standards

16. Which technique is used for measurement of actual performance?

Personal observation

Market survey

Critical point control

CCTV’s footage

17. Arrange the steps involved in the controlling process in correct sequence and choose the correct alternative

(i) Measurement of actual performance

(ii) Setting performance standards

(iii) Comparison of actual performance with standards

(iv) Taking corrective action

(v) Analysing deviations Choose the correct option from the following:

(ii), (i), (iii), (v), (iv)

(ii), (i), (iii), (iv), (v)

(i), (ii), (iii), (v), (iv)

(i), (ii), (iii), (iv), (v)

18. Controlling function finds out how far _________ deviates from standards.

Actual performance

Improvement

Corrective actions

Cost

19. Employees know well in advance what they are expected to do and what are the standards of performance on the basis of which they will be appraised, which in turn helps them to give better performance.Which importance of ‘Controlling’ function of management is being highlighted here?

Accomplishing organisational goals

Judging accuracy of standards

Facilitating coordination in action

Improving employee motivation

20. Which of the following is the last step in the process of controlling?

Setting performance standards

Analysing deviations

Taking corrective action

Comparing actual performance with standards

21. Yash runs a logistic company. The Tour Incharges of each trip in the company are expected to submit a report to the Event Manager on the completion of every trip. Identify the step in the controlling process being described in the above lines.

Setting of standards

Measurement of actual performance

Taking corrective action

Analysing deviations

22. Observe the picture given below and identify the step of controlling highlighted in it.

Setting performance standards

Measurement of actual performance

Comparing actual performance with standards

Taking corrective action

23. Which concept states that if you try to control everything you may end up controlling nothing?

Management by Exception

Critical Point Control

Budgetary Control

All of these

24. Which one of the following is not an importance of controlling?

Better coordination

Better use of resources

Better planning

Better grievance handling

25. Observe the picture given below and identify the step of controlling implied in it.

Setting performance standards

Measurement of actual performance

Comparing actual performance with standards

Analyzing deviations

26. Which of the following is an importance of controlling?

Costly affair

Ensures order and descipline

Both (a) and (b)

Neither (a) and (b)

27. Observe the picture given below and identify the step of controlling highlighted in it.

Setting performance standards

Measurement of actual performance

Comparing actual performance with standards

Analysing deviations

28. Mr. Nirbhay Kapoor, the CEO of Patna Ltd. analysed the variances to find out the causes of variances. Identify the step of controlling process being performed.

Measurement of actual performance

Comparing actual performance with standards

Analysing deviation

Taking corrective measures

29. Which of the following is not an importance of controlling function?

It ensures order and discipline.

It restricts coordination in action.

It helps in judging accuracy of standards.

It improves employees motivation.

30. ______ is the first step in the process of controlling.

Measurement of actual performance

Setting performance standards

Analysing deviations

Taking corrective action

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